Traiing for cafe, greeting, guest services or cafe

Please print and bring with you to your next shift

Café, Greeting, Guest Services & Parking

o Understands general flow of the morning (when and where to be)

o Attends Prep & Prayer Time/understands the purpose

o Knows how to get checked in (Guest Service Desk)

o Knows where to retrieve name badge and other supplies (parking signs, counter, etc.)

o Introduced to team members

o Understands tasks necessary to do job

o Parking – where to place signs, flow of traffic

o Greeting – knows roles (at door, by QR code or counter)

o Café – how prepare coffee

o Guest Services – how to check in volunteers, how to use iPad to get to forms

o Understands how scheduling works (same weekend each month or something else)

o Knows how to notify team leader if they can’t make schedule shift

o Encouraged to give feedback, offer ideas, ask questions

o Signed up and reads Friday e-newsletter (go to nechapel.org, scroll to bottom to sign up)

Once all our checked, give to Guest Services team members.

Volunteer Signature/Date__________________________________

Trainer Signature/Date___________________________________

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